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UPS TO US, FI, ES, SE, GB, AT, DK, NO, PL,CA, NL RESUMED
UPS TO US, FI, ES, SE, GB, AT, DK, NO, PL,CA, NL RESUMED

Terms of Cancelling Orders & Handling Fee

Recently, some customers often cancel orders for no reason, which increases our transaction expenses and processing time

In desperation, WGCShop will charge a handling fee for the order in the following situations. If your order is not in the following situations, we will not charge a handling fee.

Terms of Handling Fee of Canceling an Orders

Not because of out of stock**, unable to ship/delivery goods***, for your personal reason cancel the order, WGCShop will charge the following fees

  • 2% Platform transaction fee - When order status " UNFULFILLED ".

  • 5% handling & restocking fee - When order status " FULFILLED " .

  • 5% Paypal handling fee - If the buyer paid with Paypal but without a Paypal account

  • 10% handling fee - When the order contains any type of modification work, and the work has been in processing.

  • 15% handling fee - When the order contains any type of modification work, and the work has been in completed.

Bank charges for wire transfer orders will not be refunded

** Backorder / Pre-order products cannot be delivered within the listed date to meet the ( out of stock ) clause
*** Excluding countries where airsoft are illegal

Whether to charge a handling fee will be determined by the progress of the order.

The refund procedure will only be carried out after the buyer agrees and accepts the terms

# If the buyers do not accept these terms and conditions, WGCShop will terminate the account.